Privacy Policy for Perfecter AI

Effective Date: [October, 2024]

At Perfecter.ai, we take privacy seriously. We value the trust that individuals visiting our website or engaging with our marketing activities (“you”) place in us when sharing your personal information. We strive to be transparent about the types of personal information we collect, how we use it, and with whom we share it. This Privacy Policy (“the Policy”) describes the information Perfecter.ai and its affiliates worldwide (“Perfecter.ai” or “we”) may collect from you, how and why it’s collected, and your associated rights.

This Policy applies to individuals who contact Perfecter.ai electronically, visitors to Perfecter.ai’s website [www.perfecter.ai] (the “Website”), and other individuals who interact with Perfecter.ai in connection with its professional services, marketing activities, and applications for employment. Portions of this Policy may also apply to certain Perfecter.ai employees, depending on their location.

By using our Website and services, you consent to the practices described in this Policy. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@perfecter.ai or at

Types of Personal Information Collected

We may collect various types of personal information, including:

• Personal Information: Name, title, email address, phone number, mailing address, and information about your current employer.
• Communications with You: Information you provide when you contact us via our website, email, phone, or mail, as well as information you submit when entering promotions.
• Social Media Information: Personal information you post on our social media pages or allow us to access through your social media profile settings.
• Employment Information: Personal information included in job applications and other information needed for employment.
• Device Information: Type of device, device identifier, IP address, and mobile operating system used to access our website.
• Location Information: Precise location information from your device when you access our website.
• Log and Analytics Data: Browser information, referring/exit pages, and other website interaction data.
• Inferences: Preferences, characteristics, behavior, and attitudes inferred from your interactions with us.

How We Collect Your Personal Information

We may collect your Personal Information in one or more of the following ways:

Directly From You

When you:

• Sign up to receive marketing communications or register to download white papers or other similar research materials
• Register for a webinar, event or live conference sponsored by Perfecter.ai
• Respond to a survey
• Contact us on our Website, via email, phone or by mail
• Interact with Perfecter.ai social media pages
• Apply for a job with Perfecter.ai or based on your employment with Perfecter.ai

Automatically

When you:

• Visit our Website on any device
• Click on a Perfecter.ai sponsored link or third-party advertisement on another platform or website
• Open an email from Perfecter.ai
• Through the use of tracking technologies such as cookies, pixels, Flash objects, APIs and mobile software development kits (SDKs) including the use of third-party services to collect this Personal Information when you use our Website.

From Third Parties

We may receive Personal Information about you from other sources including:

• Our business partners, including online advertising networks, analytics vendors, and companies that co-sponsor our promotions.
• Social media platforms, including Facebook (Meta), Instagram, Twitter, YouTube, LinkedIn, and TikTok.
• Referrals from colleagues and other third parties who may share your Personal Information with us because they think you may be interested in our services.
• External resources such as telephone directories, newspapers, internet sites, public records, and commercially available data resources.
• Companies that provide business related Personal Information to supplement what we already know about you, including data aggregators.

By Combining Information

We may combine your Personal Information from various sources in the following ways:

• Combine Personal Information that we collect offline with Personal Information we collect through our Website.
• Combine Personal Information that we collect about you from the different devices you use to access our Website.
• Combine Personal Information we receive from third parties with Personal Information we already have previously collected about you.

How We Use Your Personal Information

Perfecter.ai collects Personal Information for “business purposes” which refers to a business’s operational purposes, or other notified purposes, provided the use of Personal Information is reasonably necessary and proportionate to achieve the operational purpose for which the Personal Information was collected or another operational purpose that is compatible with the context in which the Personal Information was collected. This section provides additional information regarding Perfecter.ai’ specific business purposes for processing your Personal Information

To Provide Our Products and Services

We may process your Personal Information in connection with the provision of Services. We may communicate with you about your account or our relationship.

To Improve Our Products and Services

We may use your Personal Information to make our Website, products and services better. We may also use your Personal Information to customize your experience with us, including the use of our Website.

To Respond To Your Requests Or Questions

We may process your Personal Information if you contact us with questions, concerns, requests, feedback or to file a complaint

To Review Your Application for Employment

We may process your Personal Information if you apply for a job through our Website.

To Fulfill Employment Related Obligations

We process our employees’ and subcontractors’ Personal Information in various ways to fulfill legal obligations and operational needs.

For Marketing

We may process your Personal Information to inform you about our Services, new industry developments, relevant information in the industries we serve and our marketing events (including by electronic means, such as email). To do so we may process your contact information or information about your interactions on our Services to send you marketing communications; provide you with information about events, webinars, or other materials; and keep you updated about our Services.

For Targeted Advertising

We (along with third party partners) may engage in targeted advertising using Personal Information gathered across multiple websites, devices, or other platforms to serve you relevant advertising on our Website or on social media platforms, or other sites, services and mobile applications or on other devices you may use. Certain information used for targeted advertising is collected through cookies or similar tracking technologies on our Website and third-party websites/platforms and may utilize a common account identifier (such as an email address or user ID) or hashed data to help identify you across devices or serve you ads.

For Security Purposes

We may process your Personal Information in connection with data security (e.g., to combat spam, malware, malicious activities or security risks; improve existing security measures) or to ensure that unauthorized individuals cannot access your Personal Information we process.

As Otherwise Permitted by Law

We may also from time to time use your Personal Information in other legally permissible methods. This Policy will be updated if necessary.

When We May Share Your Information

Perfecter.ai does not sell, exchange, transfer, or provide your Personal Information to any third parties except as set forth below:

Internally

Perfecter.ai may share your information with its offices and data centers throughout the world to provide our Services (e.g., the United States, Europe, Latin America, and Asia) and marketing purposes.

With Your Consent

We may display Personal Information you post on our social media accounts. Perfecter.ai may also disclose your information to a third party if you have given us your consent to do so or Perfecter.ai is required to do so to perform contracted Services.

With Our Service Providers

We may share your Personal Information with third parties who perform services on our behalf so that they can assist us with the maintenance of our Services or delivery of targeted advertising. Our contracts with these service providers prohibit them from sharing your Personal Information with others for other purposes than as directed by us.

With Our Business Partners

We may share your Personal Information with a third party that co-sponsors a survey or webinar.

For Business Transactions or Reorganizations

We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of all or a portion of our company assets, and as part of such transaction, we may disclose Personal Information to a third-party during the applicable negotiations. Personal Information may also be disclosed in the event of insolvency, bankruptcy, or receivership. Except as otherwise provided by a bankruptcy or other court, the use and disclosure of all Personal Information will be subject to policies that are consistent with the policies described in this Policy. However, any Personal Information that is submitted or collected after that transfer may be subject to a new privacy policy adopted by the successor entity.

To Comply with the Law or To Protect Ourselves or Third Parties

For purposes of responding to a court order or subpoena or sharing Personal Information at the request of a government agency or investigatory body. Perfecter.ai may use, share, or disclose information about you in order to address legal concerns or liabilities, especially when we believe, in our sole discretion, that (a) you might have misused the Services, such as to gain unauthorized access to any system, engaged in spamming, denial of service attacks, or similar attack; (b) disclosure is reasonably necessary to enforce our Terms of Use; (c) to respond to suspected illegal or fraudulent activity; (d) to protect legal rights or defend against legal claims; (e) to allow us to pursue available remedies or limit the damages that we or a third party may sustain.

For Other Reasons We May Describe to You

This Policy will be updated if necessary.

European Data Protection Rights – GDPR

When we process personal data about you, we do so with your consent and/or as necessary to provide the website you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests of Perfecter.ai as described in this privacy statement. If you are located in the European Economic Area, you have the following rights:

• If the processing of personal data is based on your consent, you have a right to withdraw consent at any time for future processing;
• You have a right to request from us, a “data controller” as defined in the law, access to and rectification of your personal data;
• You have a right to request from us that your personal data is erased, subject to certain exceptions;
• You have a right to object to the processing of your personal data; and
• You have a right to lodge a complaint with a data protection authority.

Emails

Perfecter.ai may, if you so choose, send direct mailers to you at the address given by you. You have the option to ‘opt-out’ of this direct mailer by way of links provided at the bottom of each mailer. We respect your privacy, and in the event that you choose not to receive such mailers, we will take all steps to remove you from the list.

Perfecter.ai may also use certain email tracking technology in its marketing emails to determine whether a recipient has opened an email or clicked a link in an email.

How We Protect Your Personal Information

Perfecter.ai understands the importance of keeping your Personal Information. While no security system or data storage or transmission over the Internet or otherwise is fully secure, Perfecter.ai uses reasonable technical, organizational, and administrative measures to reduce the risk of unauthorized or unlawful access or processing, and against accidental loss, destruction, or damage to your information. We believe that these measures are reasonably adapted to the nature of the information in our custody. In addition to the security measures detailed above, Perfecter.ai protects your Personal Information by taking measures to protect the ongoing confidentiality, integrity, availability, and resilience of our processing systems and services.

Storage And Processing

Personal data collected by Perfecter.ai may be stored and processed in your region, in India, and in any other country where Perfecter.ai or its affiliates, subsidiaries, or service providers operate facilities. We take steps to ensure that the data we collect under this privacy statement is processed according to the provisions of this statement and the requirements of applicable law wherever the data is located. We may transfer certain personal information across geographical borders to Perfecter.ai entities or service providers in other countries working on our behalf in accordance with applicable law. We transfer personal data from the European Economic Area and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. When we do, we use a variety of legal mechanisms, including contracts, to help ensure your rights and protections travel with your data.

Retention

Perfecter.ai will retain your Personal Information as necessary to: perform the activities described in this Policy; for as long as we have an ongoing relationship with you, to provide services to you, and to comply with our global legal, contractual, regulatory, accounting or reporting requirements which inform our records retention policy

Right to Opt-Out

Perfecter.ai respects your privacy considerations and hence provides an option to you, to not provide the data or information sought to be collected. Further, you can also withdraw your consent which was earlier given to Perfecter.ai, and the same must be communicated to Perfecter.ai in writing.

Additional Privacy Information

Links to Third-Party Services

Perfecter.ai’ Website, marketing communications, and social media accounts may contain links to other third-party sites, applications or other online services. If you click on a link to a third-party site or other online service, you will be taken to a site or other online service we do not control and that is not governed by this Policy. Perfecter.ai is not responsible for the privacy practices used by third-party sites and other online services and strongly suggests that you read the privacy policies of those sites and other online services carefully.

Children Under 16

Our Website is intended for adults. We do not knowingly collect or solicit any information from anyone under the age of 16 though our Website. If we learn that we have inadvertently collected Personal Information from a child under age 16, we will delete that information as quickly as possible. If you believe that we might have collected Personal Information from a child under 16, please contact us at privacy@perfecter.ai.

Data Protection Officer

Perfecter.ai has appointed an internal Data Protection Officer who can be contacted for any questions or concerns about Perfecter.ai’s privacy policies or practices. You can contact our Data Protection Officer at: dpo@perfecter.ai

Contact Information

For any queries on our Privacy Policy, please email privacy@perfecter.ai or contact us at:

Effective Date

This Privacy Policy is revised and effective from October 2024, and it supersedes all existing policies on the subject matter.